International Freight FAQ
What services does Taiwan Loxson provide?
Ocean freight (FCL / LCL), air freight, customs brokerage, warehousing and cargo handling, project cargo (dangerous goods, heavy lift, plant relocation, exhibitions) and multimodal / triangle trade, plus our own exclusive Taicang–Keelung consolidation lane.
What is a freight forwarder, and which licences does Loxson hold?
A freight forwarder books space with carriers on the shipper’s behalf and arranges customs, storage and inland transport, so the shipper deals with one contact. Loxson is licensed for ocean forwarding, air cargo forwarding, customs brokerage, warehousing and cargo packing.
How is ocean freight volume (CBM) calculated?
CBM = L × W × H (cm) × pieces ÷ 1,000,000; 1 CBM ≈ 35.315 cubic feet. Two pallets of 120 × 100 × 80 cm are 1.92 CBM.
How is air freight volumetric weight calculated?
Volumetric weight (kg) = L × W × H (cm) × pieces ÷ 6,000; you pay on the greater of actual and volumetric weight. A 60 × 50 × 40 cm, 10 kg carton is charged as 20 kg.
What is the difference between FCL and LCL?
FCL gives one shipper the whole container and suits volumes near or above a 20-foot box; LCL shares a container and is charged by volume or weight, suiting smaller or frequent shipments.
Which documents are needed for customs clearance?
Usually a commercial invoice, packing list and bill of lading or air waybill, plus a certificate of origin, permit or inspection papers for some goods. Common forms are on our Resources page.
What is AEO and how does it help?
AEO is a customs certification for secure, compliant operators, bringing clearance facilitation that extends to countries with AEO mutual recognition with Taiwan. Loxson is AEO certified, certificate TWAEO-106000004.
What is the Taicang–Keelung lane?
Loxson’s own exclusive direct consolidation service from Taicang port to Keelung. With group offices in Kunshan, Suzhou and Taicang, Yangtze River Delta cargo is consolidated locally and shipped direct.
Can Loxson ship dangerous goods?
Yes. Our team holds dangerous-goods safe-handling certification and handles classification, marking, documents and transport. Please send the Safety Data Sheet (SDS) for assessment.
What is triangle trade, and can Loxson handle it?
Buyer, seller and shipping origin are in different countries and goods ship directly from the third country. With offices on both sides of the strait, Loxson forwards the shipment, documents and transshipment.
Where does Loxson operate?
Service covers 65 countries with an agent network in 150+; the group has 28 offices in mainland China and branches in Vietnam (Hanoi, Ho Chi Minh City) and Thailand (Bangkok).
How do I get a quote, and how fast will you reply?
Use the online quote form on our homepage and we reply within one business day; for urgent shipments call +886-2-2567-9111 or email service@loxson.com.tw.
Other services
Need a quote or a logistics plan?
Tell us the cargo and the route — our team replies within one business day.